Frequently Asked Questions

What is the Right to Repair?

It is a legislative and social movement demanding that manufacturers provide consumers and independent repair shops with access to the parts, tools, and manuals needed to fix broken products.

How do you calculate your repairability score?

We score out of 10 based on criteria such as: ease of disassembly, lack of proprietary screws, absence of heavy adhesives, availability of spare parts, access to free service manuals, and freedom from digital parts pairing (DRM).

Doesn't opening my device void the warranty?

In many regions (like the US under the Magnuson-Moss Warranty Act), "Warranty Void if Removed" stickers are legally unenforceable. However, causing direct damage during a repair attempt can still void your coverage.

What is Parts Pairing?

It is a software lock where individual parts (like a battery or screen) are digitally tied to the logic board. Replacing them without proprietary manufacturer software causes the device to malfunction or throw errors, even if genuine parts are used.

How can I contribute?

You can submit a diagnostic log of your own repair attempts using our Diagnostic Tool, or simply support pro-repair legislation in your local area.